5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/11/2023
Customer Review
Apartment was very clean when I moved in.
The building and surroundings are organized and clean.
Community members are ...
Apartment was very clean when I moved in.
The building and surroundings are organized and clean.
Community members are friendly.
Communication with Emily and Ellen outstanding.
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By: Alexandru S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/21/2022
Customer Review
Fast response, excellent and clean work.
Fast response, excellent and clean work.
By: Si Y.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/14/2022
Customer Review
Excellent management team!
Excellent management team!
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 3/19/2022
Customer Review
The Staff is simply Amazing!
The Staff is simply Amazing!
By: Deborah B.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 12/6/2021
Customer Review
The entire Staff is simply amazing!
The entire Staff is simply amazing!
By: Deborah B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/1/2021
Customer Review
The maintenance team is FANTASTIC. One of the biggest reasons we enjoy living here. Thank you!
The maintenance team is FANTASTIC. One of the biggest reasons we enjoy living here. Thank you!
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/1/2021
Customer Review
The Tera team does a great job taking care of residences, very responsive. Wonderful community.
The Tera team does a great job taking care of residences, very responsive. Wonderful community.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/11/2021
Customer Review
Live Tera so far!! The staff/mgmt have been SO helpful with all of my questions, problem-solving needs, and even adding ...
Live Tera so far!! The staff/mgmt have been SO helpful with all of my questions, problem-solving needs, and even adding a parking spot and changing the lease. Our only issue so far is a neighbor, which we've been hoping to settle without mgmt help. Not sure if that will happen or if we'll ask for support. Overall, I LOVE LOVE LOVE my new apartment!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/3/2021
Customer Review
Ive been a resident at Terra for about 5 months and so far love it. Maintenance and property management is so attentive,...
Ive been a resident at Terra for about 5 months and so far love it. Maintenance and property management is so attentive, professional and helpful! Thank you!
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By: Danielle G.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 5/2/2021
Customer Review
The Staff are Rock Stars!!
The Staff are Rock Stars!!
By: Deborah B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/28/2021
Customer Review
I have lived at Tera for over 12 years and plan on staying because of the location, apartment layout and the Tera manage...
I have lived at Tera for over 12 years and plan on staying because of the location, apartment layout and the Tera management. I have never had to wait to get something fixed or a problem solved.
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By: Sharon M.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/2/2021
Customer Review
The Staff is amazing & a pleasure to work with!
The Staff is amazing & a pleasure to work with!
By: Deborah B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/2/2021
Customer Review
I felt very safe Maintenance had on face covering gloves and foot covering and they clean the area when they left excell...
I felt very safe Maintenance had on face covering gloves and foot covering and they clean the area when they left excellent work.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/11/2021
Customer Review
This is one of the smoothest management team that I have lived under. I have lived across 3 states and MANY apartment co...
This is one of the smoothest management team that I have lived under. I have lived across 3 states and MANY apartment complexes. There is usually a stark difference in how management treats you before, during and after the lease. I can't speak for end of lease yet but the remaining two has to be the best so far. Yes the location is great, amenities are decent too and all -- but Trevor (the property manager) differentiates it from the rest of the properties around the area.
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By: Ashutosh U.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/3/2021
Customer Review
The management maintnance of this property is OUTSTANDING!
Exceeds expectations is an understatement.
The management maintnance of this property is OUTSTANDING!
Exceeds expectations is an understatement.
By: Jim C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/23/2021
Customer Review
Every experience with any member of the staff has been professional, fast acting and kind.
Every experience with any member of the staff has been professional, fast acting and kind.
By: Sarah S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/13/2021
Customer Review
We love Tera Apartments because the staff is so wonderful. The management is friendly and mindful of community (organizi...
We love Tera Apartments because the staff is so wonderful. The management is friendly and mindful of community (organizing events, supporting local businesses) and the maintenance team is excellent.
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By: Betty H.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/13/2021
Customer Review
Very happy with my experience at Tera. The apartment common areas are clean and updated, the management is accessible fr...
Very happy with my experience at Tera. The apartment common areas are clean and updated, the management is accessible friendly and professional, maintenance is quick to respond and knowledgeable about all fixes weve needed (only 2 in almost 2 years), amenities are clean, maintained and updated.
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By: Thomas B.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/8/2020
Customer Review
Jimmy is very professional, responds quickly and is very polite.
Jimmy is very professional, responds quickly and is very polite.
By: Michael S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/27/2020
Customer Review
Simply a wonderful place to call home. Our apartment fulfilled all of our needs, and the staff is attentive, cooperative...
Simply a wonderful place to call home. Our apartment fulfilled all of our needs, and the staff is attentive, cooperative and professional. We looked at a lot of apartment buildings and apartments. Tera was definitely the right choice for us.
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By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 11/26/2020
Customer Review
One of the best thought out floor plans.
One of the best thought out floor plans.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/22/2020
Customer Review
I really enjoy the space you get for the value of the place. We have a fairly large balcony too which is awesome. I have...
I really enjoy the space you get for the value of the place. We have a fairly large balcony too which is awesome. I haven't really had the chance to use the amenities due to the pandemic but the rooftop terrace is so nice to have it.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/17/2020
Customer Review
We have loved living atTera! Management and Maintenance couldn't be better. Location is terrific - easy walk to Kirkland...
We have loved living atTera! Management and Maintenance couldn't be better. Location is terrific - easy walk to Kirkland Urban, downtown and the lake. We've just bought a condo but believe me, leaving was not an easy decision.
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By: Jo-Ann S.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/25/2020
Customer Review
Tera apartments is a great place to live. Great location, amenities and staff.
Tera apartments is a great place to live. Great location, amenities and staff.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/24/2020
Customer Review
Thank you Jimmy you did excellent.
Thank you Jimmy you did excellent.
By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/22/2020
Customer Review
I highly recommend Tera Appartments in Kirkland to anyone.
They are high quality, clean, well maintained and very well m...
I highly recommend Tera Appartments in Kirkland to anyone.
They are high quality, clean, well maintained and very well managed.
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By: Jim C.
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/25/2020
Customer Review
Maintenance staff (Jimmy) and the Management Team at Tera Apartments provide excellent customer service, professionalism...
Maintenance staff (Jimmy) and the Management Team at Tera Apartments provide excellent customer service, professionalism and always go above and beyond in providing a wonderful customer experience and service. Thank you! Great work!
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/25/2020
Customer Review
We are incredibly impressed with how quick & responsive the maintenance team is. Thank you !
We are incredibly impressed with how quick & responsive the maintenance team is. Thank you !
By: Ignacio D.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 8/21/2020
Customer Review
Living at Tera has been a great experience from start to finish. The leasing office has very kind and attentive people; ...
Living at Tera has been a great experience from start to finish. The leasing office has very kind and attentive people; they have been very helpful. We've had no issues with our apartment; it's been very home-y and comfortable living here. We also love the roof top, which is a great spot for down time after a day of work. And the gym is open, which can be hard to come across these days.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/31/2020
Customer Review
Trevor is an amazing property manager. Hes always friendly and fast on the response to emails.
Trevor is an amazing property manager. Hes always friendly and fast on the response to emails.
By: Timothy D.
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 7/16/2020
Customer Review
So far, I have enjoyed living here. The staff and management is really responsive and kind. My home is also really warm ...
So far, I have enjoyed living here. The staff and management is really responsive and kind. My home is also really warm and pleasant, and the location is excellent.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/13/2020
Customer Review
Tera Apartments management and support staff are efficient and timely in their work, especially during this tough time. ...
Tera Apartments management and support staff are efficient and timely in their work, especially during this tough time. I appreciate the cleanness of our apartment building; whether that is seeing the cleaning crew weekly or smelling the cleanliness of our hallways, elevators, garages, etc.
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By: Certified Resident
Source: Kingsley
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/22/2020
Customer Review
Responded immediately, explained problem & solution. Outstanding service!
Responded immediately, explained problem & solution. Outstanding service!
By: Certified Resident
Source: Kingsley
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 6/9/2020
Customer Review
Trevor and the entire management team at Tera are amazing. Super responsive; excellent communications and generally just...
Trevor and the entire management team at Tera are amazing. Super responsive; excellent communications and generally just very kind. You could not have better people representing Tera or the Windsor brand.
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By: Certified Resident
Source: Kingsley
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