Reviews from Verified Windsor Residents
As part of Windsor's mission to provide communities where people truly feel cared for, we strive to provide our residents with the best possible living experience. Hear what our satisfied residents are saying about their Windsor experience!
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Customer Review
Tera is a beautiful place to call home. The property is nice and very well maintained for the most part. The staff is quick ... and responsive to all concerns and questions. But the one thing that sticks out most is the maintenance staff, they always have a smile on there face and ready to help. Read More about Customer ReviewBy: Jonathan C.
Source: KingsleyCustomer Review
Great location and amenities. Excellent staff, always there for you.By: Ravi S.
Source: KingsleyCustomer Review
I moved into Tera in October of 2015. If it wasn't a good place ot live, I would have moved out long ago.By: Certified Resident
Source: KingsleyCustomer Review
A wonderful community to live. The management and maintenance teams are excellent! Highly recommended!By: Keefe M.
Source: KingsleyCustomer Review
I have lived at Tera for a few weeks now and so far I love it! Ellen was extremely friendly and helpful during the entire ... move-in process and continues to be a great resource for any questions I have. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Apartment was very clean when I moved in. The building and surroundings are organized and clean. Community members are friendly. ... Communication with Emily and Ellen outstanding. Read More about Customer ReviewBy: Alexandru S.
Source: KingsleyCustomer Review
Fast response, excellent and clean work.By: Si Y.
Source: KingsleyCustomer Review
Excellent management team!By: Certified Resident
Source: KingsleyCustomer Review
The Staff is simply Amazing!By: Deborah B.
Source: KingsleyCustomer Review
The entire Staff is simply amazing!By: Deborah B.
Source: KingsleyCustomer Review
The maintenance team is FANTASTIC. One of the biggest reasons we enjoy living here. Thank you!By: Certified Resident
Source: KingsleyCustomer Review
The Tera team does a great job taking care of residences, very responsive. Wonderful community.By: Certified Resident
Source: KingsleyCustomer Review
Live Tera so far!! The staff/mgmt have been SO helpful with all of my questions, problem-solving needs, and even adding a ... parking spot and changing the lease. Our only issue so far is a neighbor, which we've been hoping to settle without mgmt help. Not sure if that will happen or if we'll ask for support. Overall, I LOVE LOVE LOVE my new apartment! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Ive been a resident at Terra for about 5 months and so far love it. Maintenance and property management is so attentive, ... professional and helpful! Thank you! Read More about Customer ReviewBy: Danielle G.
Source: KingsleyCustomer Review
The Staff are Rock Stars!!By: Deborah B.
Source: KingsleyCustomer Review
I have lived at Tera for over 12 years and plan on staying because of the location, apartment layout and the Tera management. ... I have never had to wait to get something fixed or a problem solved. Read More about Customer ReviewBy: Sharon M.
Source: KingsleyCustomer Review
The Staff is amazing & a pleasure to work with!By: Deborah B.
Source: KingsleyCustomer Review
I felt very safe Maintenance had on face covering gloves and foot covering and they clean the area when they left excellent ... work. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
This is one of the smoothest management team that I have lived under. I have lived across 3 states and MANY apartment complexes. ... There is usually a stark difference in how management treats you before, during and after the lease. I can't speak for end of lease yet but the remaining two has to be the best so far. Yes the location is great, amenities are decent too and all -- but Trevor (the property manager) differentiates it from the rest of the properties around the area. Read More about Customer ReviewBy: Ashutosh U.
Source: KingsleyCustomer Review
The management maintnance of this property is OUTSTANDING! Exceeds expectations is an understatement.By: Jim C.
Source: KingsleyCustomer Review
Every experience with any member of the staff has been professional, fast acting and kind.By: Sarah S.
Source: KingsleyCustomer Review
We love Tera Apartments because the staff is so wonderful. The management is friendly and mindful of community (organizing ... events, supporting local businesses) and the maintenance team is excellent. Read More about Customer ReviewBy: Betty H.
Source: KingsleyCustomer Review
Very happy with my experience at Tera. The apartment common areas are clean and updated, the management is accessible friendly ... and professional, maintenance is quick to respond and knowledgeable about all fixes weve needed (only 2 in almost 2 years), amenities are clean, maintained and updated. Read More about Customer ReviewBy: Thomas B.
Source: KingsleyCustomer Review
Jimmy is very professional, responds quickly and is very polite.By: Michael S.
Source: KingsleyCustomer Review
Simply a wonderful place to call home. Our apartment fulfilled all of our needs, and the staff is attentive, cooperative ... and professional. We looked at a lot of apartment buildings and apartments. Tera was definitely the right choice for us. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
One of the best thought out floor plans.By: Certified Resident
Source: KingsleyCustomer Review
I really enjoy the space you get for the value of the place. We have a fairly large balcony too which is awesome. I haven't ... really had the chance to use the amenities due to the pandemic but the rooftop terrace is so nice to have it. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
We have loved living atTera! Management and Maintenance couldn't be better. Location is terrific - easy walk to Kirkland ... Urban, downtown and the lake. We've just bought a condo but believe me, leaving was not an easy decision. Read More about Customer ReviewBy: Jo-Ann S.
Source: KingsleyCustomer Review
Tera apartments is a great place to live. Great location, amenities and staff.By: Certified Resident
Source: KingsleyCustomer Review
Thank you Jimmy you did excellent.By: Certified Resident
Source: KingsleyCustomer Review
I highly recommend Tera Appartments in Kirkland to anyone. They are high quality, clean, well maintained and very well managed.By: Jim C.
Source: KingsleyCustomer Review
Maintenance staff (Jimmy) and the Management Team at Tera Apartments provide excellent customer service, professionalism ... and always go above and beyond in providing a wonderful customer experience and service. Thank you! Great work! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
We are incredibly impressed with how quick & responsive the maintenance team is. Thank you !By: Ignacio D.
Source: KingsleyCustomer Review
Living at Tera has been a great experience from start to finish. The leasing office has very kind and attentive people; they ... have been very helpful. We've had no issues with our apartment; it's been very home-y and comfortable living here. We also love the roof top, which is a great spot for down time after a day of work. And the gym is open, which can be hard to come across these days. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Trevor is an amazing property manager. Hes always friendly and fast on the response to emails.By: Timothy D.
Source: KingsleyCustomer Review
So far, I have enjoyed living here. The staff and management is really responsive and kind. My home is also really warm and ... pleasant, and the location is excellent. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Tera Apartments management and support staff are efficient and timely in their work, especially during this tough time. I ... appreciate the cleanness of our apartment building; whether that is seeing the cleaning crew weekly or smelling the cleanliness of our hallways, elevators, garages, etc. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Responded immediately, explained problem & solution. Outstanding service!By: Certified Resident
Source: KingsleyCustomer Review
Trevor and the entire management team at Tera are amazing. Super responsive; excellent communications and generally just ... very kind. You could not have better people representing Tera or the Windsor brand. Read More about Customer ReviewBy: Certified Resident
Source: Kingsley